Frequent questions

Free standard delivery
Shipping methods

Shipping Methods for Greece and Cyprus.

1. Shipping with a courier company

Our company cooperates with ACS for sending parcels.

With ACS we have ensured a fast and reliable transfer of our products to the customer. Almost all orders are delivered within 24 hours in major cities and within 48 hours on islands and in border areas.

For parcels up to 2 kg the transport cost is at the price of 2.70 € and they are charged 1.30 € per extra kilo.

ACS has a state-of-the-art range of postal services, with key features of handling speed, accuracy and transport safety.

With the Shipping Number of the parcel that we will send, you will be able to follow the shipping progress from the product you ordered at https://www.acscourier.net

2. Shipping with a transport company

For heavy products or large volume, shipping with a transport company is recommended. Our company cooperates with transport companies throughout Greece trying to cover even the most remote areas to be able to serve you.

If the shipping method is chosen, the shipping costs will be borne by the customer.

After completing your order we will contact you as soon as possible to inform you about the availability of the product you have ordered. In case the product you ordered is not immediately available, we will inform you when we will send it to you. At this point we would like to inform you that although a product may be registered on our site does not mean that it is immediately available.

But what you can be sure of is that we will do what is humanly possible so that we can respond to your wishes.

Payment methods

You can use one of the following payment methods:

1. By deposit in a bank account

You can choose the bank that suits you for depositing the price of your order.

    • PIRAEUS: 52 5605 3182 529– IBAN: GR10 0172 2560 0052 5605 3182 529
    • ALPHA BANK: 571-05-71002002006088 – IBAN: GR5701405710571002002006088
    • NATIONAL: 46501199890 – IBAN: GR2501104650000046501199890
    • Eurobank 0026.0131.73.0201000664 IBAN: GR5102601310000730201000664

In the bank deposit you must enter as a reason your name or the code of your order, and inform us by phone at +30 23210 28011 or send us an e-mail at [email protected]

4. By debiting your credit card

You can pay by credit card if MasterCard or VISA is available. For the additional security of electronic transactions via credit cards, these are made with the Winbank Paycenter security system of PIRAEUS Bank. Thus, during the credit purchase process, the customer is automatically transferred to a secure server (secure server) in the Winbank Paycenter service of PIRAEUS Bank. All data transferred electronically by the customer (credit card details) to the Winbank Paycenter service of PIRAEUS Bank, as well as their transfer from the Bank to VISA or MasterCard are covered by the SSL (Secure Sockets Layer) 128-bit Veri Sign encryption algorithm , the most powerful encryption in the world today. In this case, your card details are not stored anywhere, they are only used during its check and billing. This way, the transactions you make through credit cards are completely secure.

3. By money transfer via Western Union

Transfer money online using a credit card or send cash through an agency.

4. By payment via Paypal

Product returns

Product returns are accepted within 10 days, as long as the product packaging has remained intact and has not been opened.

Order cancellation

Order cancellation is possible if it has not been sent by us. It is also possible to remove products from the order if it has not been sent and by sending an email to [email protected]

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